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Trinity Health Practice Manager - Ambulatory Central Region in Maywood, Illinois

Employment Type:

Full time

Shift:

Day Shift

Description:

Reporting to a Regional Director or Executive Director, the Practice Manager - Ambulatory Central Region is responsible for all daily operations of their assigned clinical locations including management of all front-line non-exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff. Constantly assesses daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site Medical Director(s) at direction of Regional Director/Executive Director.

What you will do:

Supervision of front-line staff

Supervises all front-line, non-exempt staff in assigned clinical locations including all staff work functions. Oversees human resource functions including recruitment, orienting/training, performance management, and termination to maintain the highest quality workforce. Recruits, interviews and selects staff in collaboration with Human Resources and ensures that staffing guidelines/standards are maintained.

Daily clinical operations

Responsible for managing all daily operations of assigned practice sites. Routinely measures and monitors assigned areas of responsibility to maximize efficiency of practice site operations. Provides communication to physicians and staff to establish collaborative communication and understanding of organization strategic goals and initiatives. Oversees implementation of organization initiatives at all assigned practice sites.

Financial sustainability

Responsible for operational budget of assigned practice sites including revenue, expenses and capital equipment sufficient to meet current and projected patient volume or service requirements in a financially sustainable manner.

Regulatory

Ensures all practices and workflows are adherent to all required regulatory standards (TJC, IDPH, etc.).

Patient Experience

Fosters positive team collaboration and staff development to facilitate achievement of patient quality/safety/satisfaction and customer service excellence goals.

Implementation of Ongoing Practice Improvement Initiatives

Actively supports and promotes the Lean journey within areas of responsibility.

What's required:

  • Bachelor's degree; Master's degree preferred.

  • 2 years of healthcare job-related experience; 3-5 years preferred.

  • Experience working within a clinical environment required.

  • Prior experience working within the outpatient setting preferred.

  • Prior experience in academic medical centers preferred.

  • Prior people management experience preferred but not required.

  • Valid Illinois State Driver's License.

  • RN license in State of Illinois highly preferred, but not required.

At Loyola University Medical Center, we know you’re more than your job. We see you and all of your potential. That’s why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.

  • Benefits from Day One

  • Daily Pay

  • Career Development

  • Tuition Reimbursement

  • On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

  • Educational Stipend

  • Certification reimbursement (up to 1 certification)

  • Referral Rewards

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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