Job Information
Trinity Health Program Manager, TogetherTeam in Livonia, Michigan
Employment Type:
Full time
Shift:
Description:
MINIMUM QUALIFICATIONS
Bachelor’s degree in Business, Healthcare, Information Systems, or related field with a minimum of five (5) years' experience with managing progressively more complex projects that span multiple operating units; or a combination of education and experience. Demonstrated expertise and skills in the innovation life cycle and application of appropriate project management methodology. Experience with advanced program management techniques, such as change leadership, process improvement and risk management preferred. Health care operations experience preferred.
Demonstrated ability to analyze customer requirements and develop basic information systems solutions typically acquired through three (3) to five (5) years of directly related experience in a particular product line or technology solution preferred.
Advanced knowledge of and experience with change management, risk management, project planning, team management, budgeting and scheduling.
Project or Program Management coursework or certification preferred. Experience supporting build and launch of high-impact innovation projects, start-ups or products preferred.
Excellent analytical and problem-solving skills with attention to detail. Ability to perform research, apply perspective and diligence to completely understand the relevant project issues.
Ability to work independently with minimal direction and under pressure to meet deadlines and achieve quality results. Ability to drive positive results in difficult situations, handle multiple projects/assignments simultaneously and possess the ability to adapt to frequent changes in priorities.
Ability to communicate with non-technical leaders and business owners providing a clear understanding of appropriate technology solutions to support and enhance business needs.
Knowledge of multiple technologies and experience with system-wide applications and systems in an integrated work environment.
Proven knowledge and ability to successfully manage projects within a highly complex organizational structure and with limited direction. Demonstrated experience in change management, process improvement methodologies and/or executive coaching. Strong influencing, collaboration and partnering skills with the credibility to lead change and develop productive working partnerships with leaders, managers, and staff.
Strong interpersonal, consultative and relationship building skills in order to initiate and develop productive working partnerships with all levels of management/leadership and staff along with effective vendor interface/management experience. Ability to effectively facilitate teams/groups of people and influence people through strong leadership, communication and negotiation skills. Ability to influence results, garner support and tactfully manage complex relationships and influences within and across the organization. Ability to read the subtle nuances of situations and react/plan accordingly
Excellent oral and written communication, persuasion, and negotiation skills in order to translate technical matters to clinical and operations executive leaders and vice versa, to facilitate communication between diverse groups, to effectively identify, assess and facilitate improvements and resolutions and to present advisory, persuasive, and authoritative recommendations to all levels of the organization.
Must be comfortable operating in a collaborative, shared leadership environment. Strong group (both onsite and remote) process skills required. Must be comfortable operating in an ambiguous and matrix organizational structure. Ability to operate in a highly autonomous self-directed manner under frequently changing structures, requirements and priorities.
Ability to obtain and maintain strong understanding about how the organization functions and foster an innovation culture. Ability to recognize the impact of individual and team performance beyond the TogetherTeam program.
Extensive knowledge of multiple technologies and experience with enterprise-wide applications and systems in an integrated work environment. Proficient in the use of computer software programs such as Word, Excel, Visio, Project, and PowerPoint.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran