Job Information
Trinity Health Clinical Quality And Patient Relations Coordinator - RN in Hartford, Connecticut
Employment Type:
Full time
Shift:
Day Shift
Description:
Come join our Quality & Risk Management team at Saint Francis Hospital, a member of Trinity Health Of New England!
Registered Nurse RN required
Position Purpose
Implements and maintains a compliant and comprehensive, organization-wide, Complaint and Grievance process to address patient and family concerns, and other authorized parties, (such as insurers and the QIO) , to meet regulatory requirements for Saint Francis Hospital ( SFH) and Mt. Sinai Rehabilitation Hospital
What you will do
Perform Root Cause Analysis (RCA) for safety events utilizing the High Reliability Organization (HRO), Healthcare Performance Improvement (HPI) process and procedure
Submit Adverse Events to the CT Department of Public Health, after investigation of incident, and monitor for 30 day action plan follow-up as required by regulation
Act as a resource for staff by providing education and assistance regarding quality of care, regulatory requirements, patient safety and associated activities
Coordinate or participate in all Quality related meetings, and participate in quality of care and safety committees, and quality and outcome groups
Minimum Qualifications
Minimum of Bachelor’s Degree in healthcare or related field required.
Connecticut RN license required
At least 5 years current experience in a quality/regulatory and/or patient safety related role preferred
Knowledge of regulatory requirements surrounding patient complaints and grievances, patient quality of care and safety initiatives, and quality indicators as related to the hospital setting
Position Highlights and Benefits
Full time M-F 40hr salaried
Excellent benefits starting day 1
Ministry/Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Mount Sinai Rehabilitation Hospital is Connecticut's only freestanding acute care rehabilitation hospital and is the largest provider of these services in Connecticut. Its focus is to restore the lives of people following serious illness or injury through programs for traumatic brain injury, stroke/neurological rehabilitation, sports medicine, spinal cord injuries and orthopedics.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran