Job Information
Trinity Health Group Lead ( Courier Services ) in Ann Arbor, Michigan
Employment Type:
Full time
Shift:
Day Shift
Description:
Lab Section Lead/Group Lead - Courier Services
Status : Full-time
Shift: Primarily days, hours will vary between 6am-6pm, some evenings may be required
*Rotating weekends and holiday coverage
POSITION PURPOSE
Leads and coordinates activities of section Associates. Also participates in the performance of laboratory procedures that fall within the range of the section. Provides quality patient care considering age specific, developmental, and cultural needs. Demonstrates unit/area-designated competencies.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
Requires high school diploma or equivalent.
Two to three years progressively more responsible related work experience.
Valid Driver's License (the Group Lead will need to travel to the Trinity Health Oakland location at least one day per week)
REQUIRED SKILLS AND ABILITIES
1. Knowledge of chemistry, biology, and mathematics.
Interpersonal skills necessary to effectively communicate with physicians, nursing unit personnel, clients, and laboratory and other Health System personnel while reporting and explaining test results, requesting of information, and assigning, orienting, and training laboratory personnel.
Leadership skills necessary to implementing new procedures, ensuring that current policies and procedures are adhered to, and maintaining the smooth operation of the section.
Performs pediatric blood collections according to procedures which address age specific, developmental and cultural needs of the patient.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Exercise functional supervision over the section Associates by determining work procedures, preparing work schedules, and assigning duties, on an as needed basis. Ensures appropriate staffing levels and a smooth transition between shifts.
Serves as Kronos timekeeper – records absences & tardiness
Communicates with The Hartford on LOAs including intermittent leaves
Supports Manager with colleague evaluations and Standout® check-ins
Monitors and ensures quality of work assignments by working closely with manager and associates. Includes review of day-to-day job performance with associates related to quality, promptness, and quantity.
Resolves procedural or minor employee relations problems which may arise.
Establishes and maintains pertinent files, procedure manuals, attendance records according to hospital policy and/or legal requirements.
Computes and compiles data concerning the activities and/or associates of the department or section.
Participates in the interviewing of prospective Associates as well as the hiring, evaluation, and disciplinary processes of Associates. Makes recommendations for promotion, demotion, or termination of Associates.
Coordinates the training new Associates and provides on-the-job instruction for all Associates. Participates in the development of training programs. Develops or avails Associates of in-service programs, including changes in processes or products used to complete tasks.
Participates in the evaluation of equipment and makes recommendations regarding equipment to be purchased or leased.
Performs troubleshooting and some equipment repairs.
Sets up new methods, test procedures, as directed by manager, makes recommendations regarding feasibility of implementing such procedures on a routine basis.
Assists the manager in the development and implementation of section and departmental policies and procedures.
Consults with associates to assist in solving technical and operational problems, takes unresolved problems to the manager.
Serves as a contact person and problem solver for nursing unit or client office personnel concerning problems that arise regarding specimens, requests and results that do not require the intervention of a manager.
OTHER FUNCTIONS AND RESPONSIBILITIES
Takes an active role in projects to include research, procedure development, task force participation, cost savings initiatives and problem solving.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran