Job Information
Trinity Health SJHSYR_RN Patient Navigator_2065 in Syracuse, New York
Employment Type:
Full time
Shift:
Day Shift
Description:
Our Center for Orthopedics, Neurosurgery and our Accredited Center for Bariatric Services incorporate a wellness approach to our nursing model with a team focus to meet the needs of our patient population. St. Joseph’s Health is named One of America’s 100 Best for Spine Surgery according to new research released by Healthgrades, the leading resource that connects consumers, physicians and health systems. St. Joseph’s Health Hospital was also recognized as high performing in Hip and Knee Replacement procedures and earned the Women’s’ Choice Award for America’s Best Hospitals in Bariatric Surgery and Orthopedics.
The Registered Nurse Orthopedic and Spine Patient Navigator provides a range of client centered services to support orthopedic patients through the continuum of care. This role will provide assessment, care planning, education, coordination and consultation support to patients, families/caregivers, and clinical staff as the client transitions across the continuum of care. The RN Navigator is a liaison with physicians, office practices, nurses, interdisciplinary team, quality management, clinical documentation and associated registries in the hospital network and community. The primary goal is to promote and support an environment of excellent patient care, meet regulatory and best practice guidelines, align with performance metrics, track individual and population-based outcomes, and promote our programs in the community and surrounding areas.
Organization Highlights:
Our Trinity Health Culture: Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions.
Leadership: Shared Governance to leaders are accessible. Unit practice counsels and open-door guiding principle for shared decision-making. All our employees have a voice.
Well-Being: Practice in an environmentally safe, professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health.
Professional Relationships : Strong rapport with our interdisciplinary team including physicians/clinical providers, rehab services, pharmacy, nutritional services and support staff.
Professional Development: Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth.
Work/Life: Scheduling options balance work/life/school calendars.
Safety: Only local hospital to receive a Leapfrog A for safety.
Accredited and rated highly for multiple specialty services.
What you will do:
Manages the case load of patients undergoing orthopedic surgery.
Communicates with Orthopedic Service Line management on all relevant operation and patient issues.
Improves health care access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regime.
Communicates with inpatient hospital staff to facilitate post-hospitalization follow-up and facilitates the transition of care to and from hospitalization, ER visit, Long term care facility, or assisted living facilities.
Presents matrix reporting to accrediting agencies, service line leadership and program providers.
Serves as a resource and consultant for best practice information as it relates to the program and services available within our network.
Effectively educates the care team, including patient and their support, in medical management and quality of life matters related to diagnosis.
Participates in the development and evaluation of the associated care path and educational materials.
Provides focused attention on Service Line specific initiatives to include patient satisfaction, adherence to medical plan, re-admission rates, and length of stay.
Coordinates and maintains readiness for compliance with regulatory agencies.
Supports effective case management to maximize healthcare outcomes, facilitate wellness and identify/correct service delivery complications.
Assesses, plans, implements, and evaluates the orthopedic patient pathway by focusing on knowledge, attitudes, and skills. Development and participation in the education of patients and caregivers throughout the continuum of care.
Responsibilities:
Collecting, storing and reporting data collection for the development and quality improvement of the heart failure program.
Develop plan and advance the programs to meet, exceed and/or improve metrics.
Manages associated specialty clinics.
Participates in and applies knowledge of research, current concepts and guidelines to practice.
Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals.
Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process.
Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives.
Provide information as program ambassador to represent the service and promote the program.
Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum.
Education, Training, Experience, Certification and Licensure:
Bachelor’s degree in nursing required with three years’ progressive experience in the related field preferred. Certification/licensure as required by regulatory agency. Certification is recommended in related field.
Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State.
Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, EBP and ability to carry out responsibilities with minimal supervision.
Maintains annual mandatory competencies and requirements for service line.
Commitment to, and knowledge of, primary care and community health.
Orthopedic & spine surgery care experience preferred.
Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.)
Career Path:
Clinical ladder advancement with national certification opportunities.
Career advancement to senior leadership roles such as Manager, Director or Administrative roles.
Mission Statement:
- We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
- To be world-renowned for passionate patient care and outstanding clinical outcomes.
Core Values:
- In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
Work Environment and Hazards:
- Clinical setting. Exposure Class I
Physical Demands:
- Medium work: must be able to lift 25 pounds frequently; occasionally lifting maximum of 50 pounds. Will require ability to stand, walk, sit, bend, twist, squat and reach.
Work Contact Group:
- All services, medical staff, patients, visitors, and various regulatory and professional agencies.
Supervised by:
- Service Line Manager/Director.
The above statements are intended to describe the general nature & level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Pay Range: $34.25 - $48.00
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran